First I tried to set up auto draft payments. After 4 bounced checks or drafts and 3 months I finally got that stopped. They never sent confirmation and drafted plus cashed the check. I called they promised to only try to cash it one more time and then they'd reimburst me for the overdraft fees (I ...
My mortgage was transferred to ASC in January. They did not notify me of where to send my payment or send me payment coupons or a loan number. My previous loan servicer provided me with the address to mail my payment to at ASC. This was their first violation of the law. They were supposed to ...
Trying to obtain paperwork from this company is next to impossible. First I called and asked for the paperwork to be mailed to me (2-22-05). Two weeks later I called again (3-9-05) to follow up and found that the request had been deleted. This time I was told the information would be faxed to me. ...
This is just great. My loan was also sold by Option One to America's Servicing. I have been trying to contact someone to set up my payments and escrow from my bank account. I have yet to get through. As I read the complaints about this so called company, I am getting very worried. Also this is a ...