I paid in full for 1yr of service and had problems receiving a radio signal. Spent a long time on the ph with a CSR and still no signal. It gotten to a point where we forgot about the radio until the end of the year when they called us to renew. They still deny anything wrong on their side. We ...
Activated an old xm radio that my husband had. It was not working the best and decided to cancel it. The employee did not cancel it (I later found out). I decided to order a new radio and at that time found out the first one was not cancelled so I ask the 2nd employee to cancel that radio. I ...
It's hard to purchase a new vehicle these days without it delivered with XM or Sirius satellite radio activated for an initial 3-month period. That is my story. I did not bother to renew XM radio services and let it expire. I was hounded by their marketing to get me to renew. Now understand they ...
I called xmradio about a problem I was having with my Pioneer Inno radio. On the phone they offered to sell me a Sky radio for $19. I said yes. This was a big mistake! I was told that I would get 3 months free service with this radio. I was charged for this radio on my credit card with taxex and ...
XM was an option in my 2007 Chevrolet Cobalt SS, so I had it activated after the free trial period ended. I received bills on a timely basis, but it seemed like I was getting a bill every couple of weeks. So I called their so-called customer care, which much to my dissatisfaction was a call center ...
I am a fairly new subscriber to XM radio. I enjoy the service but their customer service is a joke. Shortly after subscribing I signed up for the XM online service which at the time was free. A few weeks later they say they will have to start charging for the service but If I renew my XM service I ...