I changed my phone service plan to Verizon's Triple Freedom package. When my bill arrived, I was charged for service, but discounts were not applied. After almost 40 min. On phone with 2 reps., I was basically told there was nothing they could do because billing is one system and package discount ...
Order instock book on 12/10/06. Credit card charged on 12/12/06. Web site stated the order shipped, but no tracking number. Placed several phone call and email that were ignored. They responded on 12/18/06 to say the order could not ship and refund would be issued in 2 days. Refund never received. ...
When I ordered the product the website stated that it was "In Stock-Ready to ship". The shipping rate posted at checkout was $1.25. One day later, I received an email stating that the item was on backorder and would be shipped in approx. 5 days. At this time my credit card had already ...
I do not understand how Verizon can charge customers for local calls not in your area, if they can not provide proof of the numbers the customers are calling. I called and emailed Verizon several times about local calls not in my calling area. All they said was "check your phone book to see ...