A violent storm did serious damage to our home on June 10. State Farm settled the claim for $38,000 in total. Because the payment was made out to us jointly with our lender, we endorsed it and sent it straight to CitiMortgage as directed. As soon as we received the check I rang CitiMortgage to ...
We had weather-related damage to our roof. The insurance company gave us a check for about $12900, but also put Citi Mortgage on the check. We submitted the check to CitiMortgage, and they gave their okay for us to start work on the repairs. When the job was completed, we informed them and they ...
CitiMortgage has reported our mortgage late for five months, and I have the statements and my bank accounts showing we have not been late. According to our credit report, we are over 120 days past due. When I call CitiMortgage, I am usually disconnected mid-sentence. When I do get hold of someone, ...
Just bought new house, after one payment they want more money, said escrow analysis shows we need to pay 411.00. How can this be? ...
I have been dealing with Citibank for years now, with continual problems, runarounds, excuses and just plain lies. When you try to get the truth out of them on the phone after they have continually screwed up your account in every conceivable way, it is criminal, and for someone to come on here and ...