In Town Suites
Ben, Phil Holland, lots of bed bugs, no refund, rude, no customer service skills, no direct contact info
I woke up after 3 nights covered in bug bites. I pulled back the sheets and saw the top half of the mattress covered in bugs! I attempted to contact the property manager, Ben, but he is off on Sundays so he told the property's courtesy manager to tell me that i'd have to stay in the room for the ...