Netflix.com
Ripoff compounded by the biggest blow-off by a customer service rep
I'm a member of Netflix.com, and have been for 11 months. The first 9 months were fine. I was happy. The movies came, even if they were a little slow, which I understood because, hey, it's from San Jose and I'm on the East coast. I had a couple of DVDs that skipped terribly, but they were good at ...