When I received my packing slip it had another person's name on it. I called the company and they told me it didn't matter. They had my name and phone number with details. So I tried to use the $15.00 gift card on packing slip which said it would expire 9/1. I entered my order on 8/30 and the gift ...
The add said buy one at 12.99 get a second one free, ask about free shipping I ordered the lanterns and I received 3 of them, but I was charged 22.98 for one of them and 19.98 each for the other 2. Shipping was free but I had to pay 62.94 for 3. This is false advertisement and a scam to get more ...
Called the 800 number that was advertised in their TV ad. The TV ad stated "Buy 1 Old Brooklyn Lantern for $12.99, but wait you get a 2nd for free and ask us about free shipping." I went and read about complaints here, before I called! An automated answer came on, it never stated that you ...
I ordered two lanterns from them. When my shipment arrived, there were 4 additional items included, which I had not ordered. There were two knife sharpeners (@ 10.99 each, $13.98 shipping & handling) and two lint vacuum attachments (@10.99 each, $13.98 s&h). When I called to complain and ...
Order one lantern, not working. Called and complaint, recived another it's not working. Called again asked for money back. They just want to keep senting me broking lanterns, now i have two i just want my money back. My brother has three broking lantern and they don't want to give him money back ...
Buyer beware! Responded to their TV advert for Instabulb - buy two and get one for free just pay extra shipping! They charged and debited my CC for two sets! Rip off - scam! Called and got a lame excuse that my order could not be found even though my CC was immediately debited! Customer service was ...