Problem on charges have continued since March 24 when charges were OK. Since then charges have increased and harassment and insults have escalated and services were cancelled for my family member. Recently one of their representatives refused to talk with me when I asked him to talk slower and more ...
In 2010 my wife and I had wireless service with Verizon Wireless, but because of job changes and unemployment we could no longer afford the service. I called Verizon several times requesting that they close my account and that I would satisfy the balance owed. Verizon Wireless continued to rack up ...
I updated two wireless phones recently and was told I would receive a $50.00 cash rebate on each phone for a total of $100.00 The first rebate arrived in the form of a VISA debit card through Citi Prepaid Services. I followed CitiBank instructions on how to activate the card by telephone. Then I ...
I was in the process of upgrading my father's wireless phone to a smartphone. I did the same for myself about eight (8) months ago with no problem. When I called 1-800-922-0204, as directed by Jasmine, the chat employee I was requesting information to continue the transaction. There is no mention ...
I was told by a verizon wireless sales associate that I had an additional 14 days with the telephone that they replaced. After I could not get customer service from the store, I call there help line. They replaced the phone with an I phone. I went into the store to have them activate it. They told ...
I receive a text message on my cell phone saying that I win a gift card to shopping at any Walmart store. ...