A follow-up to problems with a promised refund for a restocking fee that was not fully honored. I wrote to Daniel Hesse, Sprint's CEO, hoping the company cared about what their customers were told, how they were treated, and asking Sprint to honor promises they made. The resulting phone ...
In early January I bought a Sprint phone. When I returned it I was told there would be a $35 restocking fee. I called Customer Service and a supervisor agreed to remove the fee for a phone that did not do some of what was promised and had at least one operational defect. Because of his help we ...
I have had Sprint PCS wireless since 2002. My old phone was from it was shot. Sprint agreed to give me a new phone for free. At they very last second they just happend to mention that I would half to sign a 2 yeat contract I reluctantly agreed. My first bill seemed a little high. My bills are ...
Sprint representative told me $0.05 per overcharges. Sprint representative told me that $10.00 for 100 minutes overcharges could be adjusted after I got my written bill. $713.12 bill with only a $75.00 adjustment does not even come close to reasonable adjustment. Received a bill with 1142 minutes ...
Interested in looking into a class action lawsuit. On May 2 we purchased a Motorola i776 phone from the Sprint store located at 713 Good Homes Road, Orlando, Florida 32818. The phone was purchased on their Boost National Unlimited calling plan for $50 a month. The phone has problems sending & ...
I went to Best Buy in Willmar, MN and upgraded mine and my girlfriends phone and to see about getting our plans joined. While there the cellular rep went over the different plans available for the family plan. So, of course with her and I trying to budget our money, we decided to go with their ...