I arrived in Chicago July 10 on American Airlines flight 333 about 30 minutes early so we had to wait for gate to open to disimbark from the plane only to learn my connecting flight 291 on American Airlines was delayed 5 hours due to mechanical issues. Gate of departure was changed 5 times without ...
American Airlines lost our luggage for 5 days on an international flight. They did not offer us any money for additional expenses we incurred by this inconvenience (we had to buy clothes, shoes and toiletries). When we got our luggage back, a lot of our items were missing. We waited to get back ...
Below is a letter I mailed to Gerald Arpey, The President Brian (my spouse); Courtney (our daughter); Amanda (our daughter); Jessica (our daughter); Jesse (my brother-in-law); Barbara (my mother-in-law); were supposed to fly out of O'Hare Sunday 05/11/08 at 3:40 P.M. When we arrived at the airport ...
I flew with American Airlines this past Labor Day weekend and what was suppose to be a relaxing weekend turned out to be a neverending nightmare because of this airline. I had a 7:45 flight to Las Vegas with a connecting flight in Chicago. My plane was delayed 2 hours which would make me miss my ...
I am trying to figure out what happened to your customer friendly company. On February 16, my friend and I had a flight out of St. Louis that was supposed to leave on American Airlines at 1930 CST enroute to Chicago so we could catch connecting flight #98 to London, England that was scheduled to ...