With the use of the internet I was able to research the cost of the part the Smith Brothers charged me $250.00 for was about $41.00. Their 15 minutes of labor was $150.00 ($10.00/minute - Not bad), before I could question them, the job was done and they thought I was out the money. I guess they ...
August 13, "Steve" from Smith Brothers Appliance Repair came to my house to fix my dishwasher. He charged me a 100.00 deposit, and after waiting 6 weeks I called him. Finally after a week of back and forth, "Steve" claims that he didn't have the model number yet, the model ...
I called Smith Bros. Appliance Repair to fix a leak in my subzero refrigerator. They came and said it was probably just an ice cube had melted. It still leaks and if you look inside the refrigerator you can see where the leak is coming from. I also called about the seal around the refrigerator ...
They overcharge for labor and parts. I found out afterwards that the parts could have cost me $30 instead of $100 that they charged me and it only took five minutes and wanted to charge $140.00 labor fee. I suggest you call a different company. Even though there is a recession going on, this is one ...
I called this company because the compressor on our refrigerator stopped working. When I called on Friday morning, December 26th, I was told by the rep that a service call of $85 would be charged if they came out that day. I asked what it would be if they came out the next day and she said, ...
I had an appt. For between 1-4 - but didn't show up until 5:00. I had already been without the refrigerator for 2 days and with two small children needed it repaired quickly. At 5:00 in the evening we didn't feel like we had much choice but to pay $350 to replace the defrost thermostat. They ...