Sears, Roebuck & Co
Worst A/C service imaginable incompetence and lies
This is a synopsis of the letter I wrote to Mr. Alan Lacy, CEO of Sears, on 8/7/06. I had an airconditioner in a small outbuilding that my kids I use as a recording studio. The air conditioner stopped working just prior to the California heat wave of and it wasn't repaired until after Labor Day. ...