I have been a Sears customer for over 20 years and I am sad to say that I am highly disappointed with the company. On March 24 I brought my car in for servicing at the Augusta, GA mall store. Upon arrival I explained that I needed to have my struts replaced and that it would be covered under the ...
In the last nine years my husband and I have purchased two Sears Kenmore Dishwashers. We bought an extended warranty for the first one and didn't have problems with the dishwasher until after the warranty expired. We no longer purchase extended warranties because it is expensive and we've never ...
BEWARE of KENMORE Refrigerators and the Sears WARRANTY Service. A complete waste of time and money. I bought both June at the Sears in Falls Church, Virginia. The fridge and warranty cost me approximately $1000 and some change. Its now April my warranty expires this June and I have had 4 service ...
I purchased a treadmill from Sears in Henderson, NV for approx $1,000 and purchased a 3 year in home warranty on this treadmill. In Aug. an interactive CD which controls the programs in the treadmill stopped working. The replacement part has been on back order ever since and was promised to be ...
My wife and I purchased a Kenmore Elite fridge from Sears when we moved into our new home. Within two years the door began to collapse in on itself. We called Sears to come and look at the door. The technician said the door was a manufacturer's defect and need to be replaced. I was in shock when ...
I've owned a Sears water softener for the past seven years and have religiously purchased the maintenance agreements. On 9/7/06 I contacted Sears warranty for my annual inspection for a service technician (Sears private contractor) to carry out an annual inspection as provided in my Sears policy. ...