I placed an order with Sears for a repairman in Santa Fe NM for my ASKO dishwasher. A guy from A&E Factory service shows up without calling first (Sears bungled my phone number). He looks at the DW and can´t even find the model number. I had to find the manual to show him. He wasn´t sure where ...
In February I called to renew a Master Agreement on a refrigerator purchased in 2007. I paid for it over the phone and was told to keep the existing agreement paperwork and it was back in force. I then requested a service call to check the ice maker because it was slow to make ice. The tech was ...
So much for energy saving. The dryer sensor does not sensor the center of the clothes. So after waiting 55 min. You have to set it for another 25 min. Now mind you you can't set it for another 10 or 15 min. I has to be 25. So much for energy saving. The washer, if put on a heavy load does not spin ...
Today we were scheduled to have our washing machine repaired (still under warranty). We were called last night and this morning to remind us of the time. When nobody showed up, I called and they forgot to schedule us. The repair guy was very nice and said they just called him with our info and he ...
I just spent 1 hour on phone w/two national Sears phone numbers AND unanswered calls at local Sears trying to see if they had a freaking product in stock to take to a dying relative. No answer! ...
Sears put a big note 'today only FREE SHIPPING with coupon code SHIPTODAY' on the main page and on the item I am interested in 'Oxford Creek 5-Piece Faux Marble Top Counter Height Dining Set item#00823546000'. But when checking out, there's no place to enter the coupon code. When called, they said ...