This company just does not care abour servive at all. The following is what happend during my install of hardwood floor - My installer showed up alone to do a very small install of hardwood floors after being told that there would be 2 people to do the job. The entire area was only 200sf. Being ...
Empire Today LLC hoaxes gullible customers with the product order form: Unwitting customers must sign Empire Today's multi-copy (yellow, green & blue) "Document # F-1162" Order Form. The fine print on the back side — at the very bottom — discloses that "Arbitration of ...
We had Empire install American Dream, Cherry Double Plank by QuickStep on 7/31/08. Our salesman, Jim, said he also had the same floor (but different color) and even though he had dogs and kids that the floor looked the same as it did the day it was installed. I had ruined the existing laminate ...
Our order of laminate flooring and stairs was installed on 9/26/08. Immediately we saw a problem that the stair nose was about 1/2" higher than the stair itself - quite dangerous for a busy stairway. After approximately 6 more appointments where we took the day off work only to have installers ...
The letter below was sent OVER 1 year ago and still NO RESPONSE FROM EMPIRE TODAY! September 28 Via Fax Only: (888) 588-2348 Mr. Troy Pringle Supervisor, Office of the President Empire Today, LLC 333 Northwest Avenue Northlake, IL 60164 Dear Mr. Pringle: Re: Significant Pricing Discrepancies ...
On 7/25/06 my fiance and myself met with a salesman named Mike Siebert from Empire Today LLC in our apartment in Downtown Chicago for the purpose of replacing out carpeting in our main living room and kitchen areas with hardwood floors. On 7/19/06 I had seen an advertisement on Tv for Empire Today ...