We purchased a king Size Serta Mattress from Lazy Boy Furniture in Ottawa Canada in the winter of 2011.. As the months went on the mattress became increasingly out of shape, to the point that within a few months we were falling out of bed, while the middle of the mattress had become a little hill. ...
My husband and I purchased a complete king-sized mattress set made by Serta through American Mattress Co. Located in Gurnee, IL. This purchase was made in Dec. 2007 and carries a 10yr warranty. Initially, when the set was delivered, it was damaged during the transport and delivery process, so the ...
Filed warranty claim with Serta for a mattress and boxsprings purchased a less than 3 years ago. Mattress starting to sink, causing discomfort to the back. The mattress is my teenage son who is only here half the time, his dad and I are divorced. Removing the sheets, the mattress appears new. When ...
No Warranty provided at time of purchase but stated as a full refund or exchange for any reason. After 2 years mattress colapsed full 2" on one 1-1/2' by 3' on side & several holes came through from inside out. After review by inspector from Kanes furniture who agreed the mattress was not ...
Mattress failed to meet Serta's defective standards by a 1/2 inch of sagging. The mattress tech used a string across the mattress to assess the sagging. Extreme sagging occurs while sleeping on the mattress. You feel like you are rolling downwards. If the issue persists and the impression (extreme ...