I had bought this particular item a year ago. However, I had it for 3 months and then it broke on me. (Aug. 3rd) So I contacted a rep. At True Ceramic Pro and they said that they would ship me a new one in 4-6 weeks and then i waited and WAITED. And again NOTHING! So I called again. I have a case ...
I ordered this product. The company stated that it had actual ceramic plates. Within 1 week the plates began to peel only to reveal that the plates were actually metal with red paint. I contacted the company (before they even sent out recalls) and I was informed that I had to send the item back ...
This company is a crock of s*t. They will certainly take all of your payments, but never send you a product or answer the phone when inquiring about your order. They have a recording on their phones (any number you try) that states they are "updating there systems to provide better customer ...