The Shutter Factory, Win Decor, Inc
Shabbily treated, withheld portion of refund owed to us
Shutters were promised within 6 to 8 weeks; after 9 weeks, they still hadn't started the job, so a refund was requested. At this point, we had already paid $3,200 in installments, but they only refunded $2,200; they kept $1,000, saying that this represented a "restocking and remeasuring ...