I have experienced the absolute worst customer service with AT&T. I think that the process of customer service at AT&T is terrible. I spent approximately $2228/yr on UVerse and I spent over $2200 a year on 3 cellular phones. Had been a loyal AT&T customer for more over 5 years. It was ...
Last week (October 10) I tried to establish service with AT&T - I was trying to get a bundle which included cable, internet, house phone and cellular service. The Rep from AT&T (who said her name was Gaby) asked me for personal information to set up the account (which seemed understandable ...
International Calling was disabled from my cell-phone. Despite this Cingular added $60 of charges for international calls on my phone. When contacted the customer service said that you might have accidentally made an international call via 3 way calling and hence these charges are valid! This is a ...
I live in San Antonio, Texas and had a very bad experience of being slammed/ordering things I NEVER AGREED TO ORDER. I have NEVER bought anything from a door-to-door salesperson. I have a large "NO SOLICITING" sign on my front gate. However, on Saturday, August 10,2 men came to my door ...
On 7/8/08 I called AT they will not let you keep your roll over minutes if you try to lower your calling plan. ...
Cingular had long been in the practice of cramming charges onto my monthly statement but about a year ago they also charged me for over $400 dollars in calls I did not make. They refused to negotiate or remove them from my invoice and eventually turned me over to a collection agency. I have since ...