I deceided to cancel my order with durmawand, after I read the customer service complaints. I cancelled via telephone on a Monday, within 24 hours of my order. The receipt says the item will ship in 2 weeks. On Monday, the customer service told me it had already shipped. She advised me to just ...
Light Relief did not work for me so I sent an email to customer service requesting a return method. I got an automated email that said contact would be made in 48-72 hours. I sent another email to customer service after I didn't hear from them in the alloted time, and I received another of the same ...
I ordered Light relief by phone and paid by check over the phone for electronic transfer on August 17. On Augusr 22 that check cleared my bank and funds were deposited in their account. On August 25 the same check was again sent through and they also got that money. I contacted their customer ...
I called in answer to ad on tv. They continued for over a half hour selling me stuff i didn't want. They would not answer my call back to cancel. I finally got someone on the line and said my order was cancelled. I called back the next day because i smelled a rat with this company. They assured me ...
I ordered the first DVD from the ad on TV. I told them I did not want to buy the entire series which would be about $300.00. They keep sending a DVD and taking money out of my checking account every time. I've called them over and over and they keep saying on their recording that I need to call ...
Infomercial stated "Free Express Shipping" if ordered within the next 10 minutes. I placed order within the 10 minutes, and verified with the C.S. Rep. That my total was 39.95 with "Free" shipping—she said that was correct. When I received my bank statement, I was charged ...