The acrylic on the bottom of my hot tub is separating from the lamination on the floor of my hot tub. Since the dealer that I purchased the hot tub from in no longer in business, I called the Cal Spas Warranty Customer Service department. They provided with me with several numbers of companies to ...
I bought a spa and gazeebo package from the Ontario Superstore that cost $12,500. Upon delivery, the gazeebo was not made correctly. I ordered a 10 X 12 and they made a 12 x 12. After arguing with Joy at the corporate office concerning the fact that they expected the second half of payment before ...
Cal Spas sales rep Rick Martinez lied and mis quoted many items and prices as he sold my wife and I a spa last July at the Orange County Fair. One big problem that I am still having is getting refunded on an unnecessary CRANE expense. Rick said I needed 7'6" height clearance and 42" width ...
We purchased a Cal Spa 10/97 and since then it has been broken 5 times. We have a 5 year warranty but the company is making us pay to have it fixed. The spa last broke 10/99 and is still not fixed because of all the red tape. When we called for repairs we found the store of purchase had closed. We ...