Ocwen
(OCWEN Federal Bank FSB) ripoff: overcharging, unintelligible, inadequate customer support, shady handling of payments
OCWEN has outsourced all its 'customer support' lines to India. Communication is difficult or impossible, and if you ask to speak with the first caller's supervisor, you WILL be placed in eternal hold - eventually you will be disconnected. OCWEN holds payments for weeks, sometimes as much as 5 ...