I sent my rebate form and invoice the same week I received the pc. I waited 2 months. I called customer service, they said initially they havent received it, then they said they received the form but not the invoice. Since it is now more than 45 days it is now voided. This is the same scam they ...
This company is very foul. Here is the letter I sent to Alienware in complaint. This letter was sent October 20th and the refund finally hit my account on November 8th. This is 3 months after my initial order and no computer. To whom it may concern, I would like to cancel the order stated in the ...
The prized and hailed Alienware "Area 51"—customized— was purchased July 27, $5137.00 in all. Computer has not been delivered yet as of October 23. Alienware's "Area 51" has quite a few awards in technology and customer service. It was recently written up in NEWSWEEK in the last ...
The notebook computer shipped by merchant is defective. From the first moment we started this high-end notebook computer, it had a dropped pixel (hole) in the screen. It also had to be rebooted and have the CD-Rom drive removed and reseated five times before it would function at all. This is a ...