Our warranty is still in effect, but you would never know it! The phone technician at Alienware "diagnosed" a bad motherboard &, after taking our charge card information, shipped a new motherboard. Technician #1 was sent to our house and took the computer for 3 days. He returned the ...
Here's another Horror Story just in time for Halloween! At the present time, my son is also having major malfunctions with Alienware. We bought him a $4,000 laptop for college (you can't study all the time) and since he received it, he has had nothing but trouble.in three months time, he has sent ...
Following includes pars of my previous post that has been removed from www.notebookforums.com for unknow reasons... ... MY SCREEN BROKE!!! Apparently 2 things came through the screen but what in the world could they be??? After a long and heated conversation (quite a few in fact) someone had a ...
I decided to go with Alienware after finding out their laptops have upgradable graphics modules, as I was looking for a laptop that I could keep current for at least a few years as I was tired of buying a completely new laptop every two years. Anyhow, my problems with this company started right off ...
I purchased a gaming computer for my son if Dec. 2003 at a cost of $5,000.00. It came with a defective subwoofer but the company replaced it (the only positive thing I can say about this company). On Dec. 20 the computer graphics became defective. Several calls were made to the company (technical ...