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Spirit Airlines
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COMPLAINTS210
VERIFIED PHONE—
LAST CHECKED2026-10-11
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 210 historical complaints about Spirit Airlines, published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Automatic renewal of $9 fare club
- Credit With Early Expiration Date After Cancelling Trip
- Free Flight Promise for Credit Card Application Not Honored After Denial
- Fare Club Renewal Not Refunded Despite Cancelling Before Due Date
- Charged $59.95 for Membership With Refund Refused and Voucher Offered
- Arrived 12 Minutes Late and Denied Boarding With No Refund or Help
- Fare Club Auto-Renewal Charged $60 Despite Vow Never to Fly Again
- Baggage Fees and Filthy Plane Made Ticket Cost More Than American
- Conflicting Cancellation and Delay Information With Costly Overnight Stay
- Free Flight Promise After Schedule Change Required Taxes and Dates Unavailable
- Ticket Date Changed and Trial Club Membership Renewal Terms Unclear
- Carry On and Seat Fees and Rude Staff on Chicago Trip
- Credit for Ticket Booked in Wrong Name Never Received
- Cancelled New Year's Eve Flight Left Son Stranded in Las Vegas
- Three Round Trips Always Late With Uncomfortable Seats
- Higher Baggage and Cancellation Fees Than Other Airlines
- Hidden Fees, Baggage Limits and Poor Phone Support on Portland Trip
- Debit Card Charged $1200 for Ticket Bought for $400 in Trinidad
- Cancel or Change Fee of $125 After Friend's Auto Accident
- Carry On Fees, Seat Charges and Outsourced Customer Service