Independent profile — not affiliated with Sirius XM
Sirius XM Reviews & Complaints
← Back to the full Sirius XM profile
REVIEWS & COMPLAINTS362on USAComplaints · none in last 3 yrs · latest 2020
PHONE866-635-8641Cancel direct-billed subscription
WEBSITEsiriusxm.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 362 historical complaints about Sirius XM, published between 2004 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Account double charged for second radio and company cannot find record
- Unrequested renewal sent wife to collections after check payment
- New credit card charged without authorization after old card cancelled
- Unordered radio shipped and repeated unauthorized debit charges
- Double debit charge and refund sent to invalid card
- Long phone waits and indifferent service when cancelling
- False Charges, Horrific Customer Service Reps
- Satellite radio service horrendous, cannot transfer or cancel
- Charged a fee for not telling them service was cancelled
- Collection Notice For Deactivation Fee After Cancelling Renewal
- Bill Still Wrong After Eight Phone Calls And No Statement Sent
- Unable To Cancel After Weeks Of Holds And Canned Email Replies
- Paid For A Year After Free Trial And Expected It To End
- Unexpected Charges For Receiver Upgrade Offer And Hold Time
- New Fees And Reactivation Hassles After Satellite Radio Merger
- Flyer Price Not Honored When Reactivating Home Radio
- Illicit Withdrawal Not Refunded After Many Hours On Phone
- Charged For Receiver No Longer Owned After Selling It
- Collection Calls For Grace Period Month After Selling Car
- Charged $41.96 For Activation Of Radio Never Activated