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REVIEWS & COMPLAINTS1,271on USAComplaints · 1 in last 3 yrs
WEBSITEspservicing.com
HEADQUARTERSSalt Lake City, UT
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,271 complaints on USAComplaints, including 1 published in the last three years.
- Extra forbearance payments held in suspense account, taxes still unpaid
- Escrow charges and misapplied payments after loan sold to EMC
- Phantom fees, stacked late fees, unpaid escrow bills and two foreclosure notices
- Claims money stolen, put in foreclosure, and filed claim in FTC settlement
- Loan sold to Wilshire Credit, which is foreclosing based on incorrect data
- Warns the name change was meant to avoid bad publicity
- Told no prepayment penalty on refinance, then charged almost $8,000 in fees
- Charged fees a federal judge denied and ignored the court order
- Unposted payments, late charges and unexplained fees nearly cost my family everything
- Entire escrow sent to a county in another state when mortgage transferred
- Same toll-free number now answered under a new company name
- Overpaid $2,002 after bankruptcy payoff disputes; advises keeping records
- Monthly foreclosure letters, insurance charges despite proof, payments applied to fees
- Company changed its name; helper got our loan bought away from it
- Warning: Fairbanks Capital is operating under a new name
- Mortgage sold to servicer with $500 late fee on $1,300 payment
- Payoff rose from $74,000 to over $82,000 through late charges and insurance
- Charged $200 to reaffirm mortgage in bankruptcy and $100 for payoff
- Says $1,400 owed for interest on late fees; we owe one payment
- Online bill payments lost, return check fees and credit damage