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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Vacation Package Charged at Full Price Without Bidding, No Refunds
- Charged Twice After Hotel Offered Cheaper Room for $50
- Undisclosed Parking and Refrigerator Fees Raised $50 Rate to $90
- Bid Accepted With No Amount Entered, $600 Charged and Not Refunded
- Cancellation Fee Doubled to $150 for Two Rooms After Illness
- Accepted Bid Booked a Chinatown Hotel Instead of Financial District
- Fake Check From Wholesale Company After Office Clerk Job Inquiry
- Accepted Bid Gave Lower-Rated Monterey Hotel, Rude Calls Followed
- $105.28 Kept for Error That Was Not My Fault
- Name Your Price Hotel Rated Below Request, Bugs and Extra $12 Fee
- Name Your Price Bid of $150 Booked a $109 Hotel Room
- Resort Rooms Cost $255 Per Night Versus $172 Booking Direct
- Rental Reservation Missing Information, Customer Service Refused to Help
- Unauthorized $2,244.27 Charge for 23-Day Economy Rental
- Agent Said Service Dogs Not Accepted When Booking Las Vegas Trip
- Cancellation Fee Charged Despite Trip Insurance Bought Before Surgery
- Purchase Authorized With Invalid Security Code Despite Website Policy
- Unrequested Hotel Reservation Appeared While Checking Availability
- Rental Car Booked by Mistake on Hotel Page, Refund Refused
- Rental Car Cancelled Within a Minute, $282.44 Not Refunded