PlayStation (Sony Interactive Entertainment)

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 49 historical complaints about PlayStation (Sony Interactive Entertainment), published between 2002 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• PlayStation 3 Stopped Reading Discs After Four Months, Repair Costs ExtraPublished Mar 22, 2010 · Historical consumer allegation
• PSP Go too expensive for so littlePublished Feb 23, 2010 · Historical consumer allegation
• Mandatory update 3.0 broke my PS3 and Sony wants $150 to fix itPublished Feb 17, 2010 · Historical consumer allegation
• Digital items from PlayStation Home Store never received and sales finalPublished Jan 22, 2010 · Historical consumer allegation
• PS3 broke twice in 1.5 years and repair costs $189Published Jan 12, 2010 · Historical consumer allegation
• PS3 power supply failed after two years and $149 repair demandedPublished Nov 25, 2009 · Historical consumer allegation
• Firmware 3.0 and 3.01 updates made PS3 freeze and $150 service fee demandedPublished Nov 2, 2009 · Historical consumer allegation
• Mandatory updates left PS3 failing again after paid $150 repairPublished Oct 28, 2009 · Historical consumer allegation
• Update 3.01 disabled Blu-ray drive and Sony charges $150 to lookPublished Oct 16, 2009 · Historical consumer allegation
• Firmware 3.00 update allegedly corrupts PS3 Blu-ray drives with $150 service feePublished Oct 13, 2009 · Historical consumer allegation
• Sony wants $150 for disc drive I believe was broken by updatePublished Oct 5, 2009 · Historical consumer allegation
• Firmware 3.01 update broke PS3 disc reading and $149 fee demandedPublished Sep 25, 2009 · Historical consumer allegation
• They did not return the game I sent with my consolePublished Jul 29, 2009 · Historical consumer allegation
• Newly bought 80GB PS3 failed and Sony wants $150 for a refurbished unitPublished Jul 20, 2009 · Historical consumer allegation
• PS3 overheated twice in three months and another $150 repair quotedPublished Jul 16, 2009 · Historical consumer allegation
• Rude support rep during PSP wireless setup help callPublished May 5, 2009 · Historical consumer allegation
• PSP warranty repair refused without receipt and charged per unitPublished Apr 20, 2009 · Historical consumer allegation
• PS3 stopped reading discs after update and costly service feePublished Apr 13, 2009 · Historical consumer allegation
• No refund for HD movie rental that was not in 1080pPublished Feb 9, 2009 · Historical consumer allegation
• PS3 declared out of warranty and photos appear to show another consolePublished Aug 31, 2008 · Historical consumer allegation