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Microsoft Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS624on USAComplaints · none in last 3 yrs · latest 2015
PHONE(800) 642-7676Customer service
WEBSITEmicrosoft.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unauthorized Charge From MSN Reversed After Phone Call
- Replacement Used Xbox 360 With Wrong Power Cord
- Game Disc Lost in Repaired Xbox 360, Not Returned
- Xbox 360 Destroyed Three Game Discs and No Compensation Offered
- Xbox Sent for Repair Never Returned, Repeated Delays
- Unauthorized $43.75 Charge After Xbox Live Points Purchase
- Rewards Site Zune Prize Not Delivered After 12 Weeks
- Points Refund Refused After Zune Marketplace Sign-In Failed
- Xbox 360 Disc Tray Malfunction Scratches Disks, Repair Refused
- Xbox 360 Failed Five Times in One Year, Refund Refused
- Abusive Xbox Live Supervisor Call After Account Suspension
- Xbox Live Outage in December With No Compensation
- Xbox 360 Replaced With Used Console That Scratched Discs
- Xbox Support Refuses Corporate Number and Hangs Up on Callers
- Fourth Xbox 360 Repair and Missing UPS Delivery Refund Dispute
- Second-Hand Xbox 360 Repair Lost in System for 28 Days
- Xbox 360 Sent for Repair Six Times and Destroyed Two Games
- Xbox 360 One-Year Warranty Denied Based on Order Date
- Xbox Live Account Banned Twice Without Stated Reason
- Forced Updates and Privacy Intrusion on Windows XP and Vista