Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged Before Return Window and Refund Takes Eight Weeks
- Told 15 Days to Cancel but Charged $480
- Poor Installs Cause Repeated Service Calls and Forced Protection Plan
- Lying Management and Incompetent Installers
- Referral Visa Credits Promised but Never Honored
- Final Bill Taken From Debit Card Leaving Account Overdrawn
- Constant Signal Problems and $480 Cancellation Fee
- Free NFL Sunday Ticket Offer Turned Into Charges
- $803 Taken From Debit Account and Refund Never Received
- Installer Refused the Job and Wasted My Whole Day
- Overcharged $4 Monthly Equipment Fee for Ten Years
- Double Billed Every Month Plus a Phony $55 Charge
- Not Told About $500 Early Cancellation Fee
- Charged $187 After Returning Receiver and Cancelling
- Billing Credit Reversed and Rude Supervisor Refuses Refund
- Poor Customer Service and Unexplained $29.99 Monthly Fee
- Repeated Unauthorized Withdrawals From My Bank Account
- Charged $407 cancellation fee after technician could not establish service
- Sales reps falsely said OnDemand needs no internet and includes FearNet
- Non-refundable $250 deposit and pressure to justify cancelling after two years