Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Account Restarted Without Notice and Charged $130 Five Times
- Wrong Equipment Delivered and Rebates Jeopardized in First Week
- Only 24 Hours to Cancel Before Two-Year Commitment
- Referral Bonus and $17.43 Balance Disputes After Complaint
- Fraudulent Charge to Checking Account After Switching From Dish
- Wants Out of Agreement After Misleading Sales Claims
- Drafted $375.72 After I Authorized About $175
- Employee Alleges Disability Discrimination and Hard-to-Claim Benefits
- Promised $100 Visa Rebate Denied After Funding Source Cancelled
- Contract Signed but Service Never Worked and Reps Hung Up
- 43 Minute Hold Time and Outdated HD-DVR Box
- $406 Cancellation Fee Debited Despite No Line of Sight
- Streaming Site Shows Replayed Channels Instead of Live TV
- Poor Service and Contract Extended Automatically
- Bait and Switch on Price, Channels and Contract Length
- Best Buy Sales Channel Led to Failed Install and Billing Error
- No Channels and $50 Fee to Repair
- Surprise $200 Bill After Cancelling Over Pay-Per-View Event
- HD Channels Removed From My Package
- Impossible to Reach a Person to Cancel After Contract Ends