Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Long Waits for Repair and Move Installation
- Charged $200 for HD Equipment After Low Definition Install
- Cancellation Fee Charged After Two Days of Service
- Charged $49.95 for Service Call Promised Free
- Rebates Never Applied and Bill Far Above Agreed Price
- Installation Charges, Cancellation Fee and Inactive Box Fees
- Expensive Service and Unclear Picture in Oklahoma Weather
- Account Transferred Back Into My Name Without Consent
- Charged $267.51 for Equipment Already Returned
- After Seven Years, Customer Cancels Over Receiver Lease and Fees
- $300 Early Cancellation Fee Charged After Transfer to Father
- Wrongly Billed After Failed Installation and Contract Release
- No Signal Days After Installation and Two-Week Wait
- Technician Disabled Phone Line During DVR Installation
- Months of Channel Problems and Support Closed at Night
- Rebate Never Disclosed and Denied After 90-Day Window
- Debit Card Charged $851.88 as a Non-Customer
- Signal Drops With Every Weather Change
- Unexpected Three-Year Contract and $244 Cancellation Fee
- Promised $50 Referral Credit Never Applied