Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged for movies not shown and long holds with managers
- 300 dollar fee charged for purchase or Lease?
- Account transfer refused without a credit card
- Early cancellation fee charged to customer entering assisted living
- Long holds and rude rep while ordering and then cancelling
- They took out an unauthorized transaction out of my account
- Refused to cancel contract after mother entered nursing home
- Cancellation fees over line of sight and landlord issues
- Receiver charges of $400 and high monthly bill
- Maintenance contract sold with false promise of dish adjustment
- Lied to me about their prices
- Bait and Switch - Offer extended switch by 3/15/10
- Unauthorized charges to my credit card
- Promotional price not honored and repeated service shutoffs
- Incorrect Billing practices - Billing Dept is very inadequate
- XM channel 820 changed to Hanukah radio
- Emailed quote was $40 higher than salesperson promised
- Unreachable support and $500 cancellation fee
- Charged $50 for repair not disclosed at signup
- Poor phone service and repeated bank debit attempts