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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Disputed Balance After Moving and Collection Agency Call
- Unauthorized Bank Withdrawal After Service Was Disconnected
- DVR Reimbursement - Charges to your account
- Repeated Calls for Credits and Unfulfilled Showtime Promise
- Told no contract and local channels, then signed two-year contract
- Charged $69.99 to switch to basic receiver after dropping HD
- $80 charge to cancel last four months and operator hang-ups
- HD equipment charge refused after salesman said it could be credited
- Told contract was 24 months when none existed, cancellation fee threatened
- Closed captioning never worked on Direct TV but did on U-verse
- Contract extended a year after free DVR upgrade and charges not removed
- Bundled billing dropped without notice and late charges despite proof of payment
- Satellite Direct software charged $49.95 instead of $29.95 through ClickBank
- Early termination fee and old pay per view charges after move
- Check cashed and Visa charged twice after account closure
- Quoted price rose after year one and early exit costs nearly $250
- Installation never completed and cancellation request mishandled
- Pricing agreement not honored and no access to management
- Satellite channels down and demand for $50 to realign dish
- Five weeks of non-working set top boxes after seven-box install