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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Promised Jackson TN Local Networks Still Missing After Months
- Fifteen-Year Customer Refused Free Equipment Upgrade
- Website Blocks Removing Extra Packages and Phone Menu Loops
- Dish Twice Placed on Wrong Part of Condo Roof
- Promised Four Free HD Boxes but Charged $200 at Installation
- Makes upgrades cost efficient to satisfy customers
- Charged $480 to Cancel After One Month of Unused Service
- Charged $265.45 Early Cancellation Fee After Mother Passed Away
- Unauthorized Charge After Disconnection and No Equipment Return Box
- Rep Offered Only Cancel or Move When New Apartment Bans Dishes
- Satellite Dish for Neighbor Installed Hanging Over My Property
- Receiver Fees Raised Advertised $24.99 Price to $36.99
- Service Disconnected After Payment Cleared and Balance Confusion
- Billing Rose Above $29.99 and Phantom Contract Fee Charged
- Installer Skipped Ladder and Promised Second Opinion Never Came
- Billed $79.99 Instead of $49.99 and Locked Into Two Years
- HD DVR Filled Room With Smoke During Self Check
- Don't Care About Where They Install
- Promotional Discount Missed Due to Wrong Rebate Website
- Continued Billing Without Service