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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billing Dispute Letter Over Rebate, Autopay and Cancellation Fee
- Unmentioned One-Year Contract Led to $376 Bill and Collections
- Slow Operation/Little HD
- Rep Promised No Charge Until Install but Account Overdrawn
- Charged $300 Cancellation Fee When Patio Allowed Only Awkward Dish
- Charged for Suspended Service and $400 Debit Caused Overdrafts
- Promised Free HD for Life but Billed $100 Monthly for HD
- Misleading, unauthorized charge
- Billed Two Years After Cancelling Sunday Ticket Service
- Late Fee of $5 Refused for Fifteen-Year Customer
- Charged $480 Early Termination Fee After Buying HD Receiver
- $300 Cancellation Fee Charged After Reps Never Mentioned It
- Satellite Installers Hit With Unfair Chargebacks and Long Hours
- Fast-Talking Sales Rep Lied, So Order Was Cancelled
- Debit Card Charged $3102.94 for Service Never Installed
- Military Deployment Cancellation Still Cost $320 After Waiver Promise
- Stop Payment / Misleading Advertisement
- Account Sent to Collections and Funds Pulled From Bank Without Notice
- Charging early termination fees when service cannot be provided at new residence
- Request Not to Remove the G4 Channel