Independent profile. Not owned, sponsored or endorsed by Conagra Brands.

Conagra Brands Reviews, Complaints & Contacts

Conagra Brands, Inc. is a Chicago-based, NYSE-listed packaged-food company whose brands include Banquet, Healthy Choice, Marie Callender's, Birds Eye and Pam. It lists where to take a product problem, recalls on USDA and FDA lists, BBB and Trustpilot figures, the company's own disclosures about Pam cooking-spray litigation, and 16 archived complaints counted as complaints about Conagra, dated 2003 to 2013.

REVIEWS & COMPLAINTS16on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEconagrabrands.com
HEADQUARTERSChicago, IL
PROFILE CHECKED2026-11-06
Submit a Complaint Read reviews & complaints ↓ Official website ↗
VERIFIED

Contacts

PhoneAddress

Customer service & general contact

Corporate & press

Other contacts

VERIFIED

Locations

  • Headquarters222 W. Merchandise Mart Plaza, Suite 1300 Chicago IL 60654
EDITORIAL

Company Information

BBB, Trustpilot

Legal name
Conagra Brands, Inc.
Founded
1919
Business type
Packaged-food company headquartered in Chicago, Illinois (NYSE: CAG) whose brands include Banquet, Healthy Choice, Marie Callender's, Birds Eye, Duncan Hines, Slim Jim and Pam
Website
conagrabrands.comSource: Conagra Brands Contact Us page, checked 2026-10-20
Headquarters
Chicago, ILSource: Conagra Brands Contact Us page, Corporate Headquarters, checked 2026-10-20

Conagra Brands, Inc. is a Delaware corporation listed on the New York Stock Exchange (symbol CAG) with headquarters at 222 W. Merchandise Mart Plaza, Suite 1300, Chicago, Illinois, according to its Form 10-K filed 2026-07-15; the 10-K says it was initially incorporated as a Nebraska corporation in 1919 and reincorporated as a Delaware corporation in 1976. BBB lists the profile as accredited with an A+ rating; BBB's page data also shows a business start of 1919 and an incorporation date of 2007-05-29, a BBB-listed date that does not match the SEC filing.

Several court matters described on this page are allegations or contested judgments under appeal. The figures are shown in the complaint-record section; individual product experience varies by brand and lot.

EXTERNAL SOURCE

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

BBBConagra Brands, Chicago, IL (headquarters and corporate-owned locations), as display
32 reviews · 33 complaints · BBB business grade A+ · average customer rating 1.16 / 5
TrustpilotFor 'Conagra Brands' (conagrabrands.com)
21 reviews · TrustScore 1.7 / 5
EDITORIAL

Complaint Themes

foreign object in foodOrville Redenbacher microwave popcorn bag or product accountsfewer items or less content than the package suggests

Themes summarize what people write about most often. One complaint can touch several themes, and some complaints (a positive report, or one later retracted by its author) fit none, so themes are not a count of complaints.

CONSUMER ALLEGATION

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 16 historical complaints about Conagra Brands, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on this page.

Show 11 more on this page
EDITORIAL

Complaint record: BBB, Trustpilot and this site's archive

BBB (profile for Conagra Brands, Chicago, IL, covering headquarters and corporate-owned locations): BBB Accredited Business; BBB Rating A+; '33 complaints in the last 3 years' and '9 complaints in the last 12 months'; customer reviews '1.16 /5 stars, Average of 32 Customer Reviews'. BBB notes that the complaint text displayed might not represent all complaints filed.

Trustpilot: 1.7 from 21 reviews; unclaimed profile; Trustpilot states it does not fact-check reviews.

This site's archive. 16 approved complaints from 2003 to 2013 name ConAgra Foods or a brand ConAgra owned at the time of the post, such as Healthy Choice meals, Banquet or Orville Redenbacher as the subject. One 2004 post reports worms in Van Camp's pork and beans, a Conagra brand, and in Bush's Homestyle beans, which this page does not treat as a Conagra brand. The posts are individual, unverified consumer statements, and all date from 2013 or earlier. Posts about unrelated supplement offers that merely use the name 'Healthy Choice' are not linked.

Had an experience with Conagra Brands? Tell other people what happened.

Submit a Complaint
EDITORIAL

Conagra Brands complaints: where to take a problem and who else handles it

Conagra Brands' Contact Us page (conagrabrands.com/contact-us) asks the visitor to pick a 'Nature of inquiry' before continuing; the options listed are Consumer Feedback, Coupons, Where to Buy, Donations, New Business, Conagra Brands Foundation and Technical Assistance.

More detailShow less

Keep the package, the date code and the lot numbers, and photograph the product and any foreign object. The company's FAQ says: "The date code is the string of numbers and letters coded onto a package that indicate the date of production, not the expiration date."

  • Corporate contact. The company's SEC filing gives (312) 549-5000 as its telephone number and 222 W. Merchandise Mart Plaza, Suite 1300, Chicago, IL 60654 as its address. The Contact Us page and the FAQ page list no consumer-complaint telephone line, so use the form for product problems.
  • Recalls. Meat and poultry recalls are listed by USDA FSIS (fsis.usda.gov/recalls); other foods appear in FDA's recall and enforcement data. See the recall section for what those lists showed on 2026-10-20. A recalled product is a different matter from an ordinary quality complaint.
  • Food-safety reports. Illness or injury from a food product can be reported to FDA or, for meat and poultry products, to USDA FSIS. Check those agencies' reporting pages for current instructions.
  • State attorneys general and BBB. Consumers can also file with their state attorney general. BBB accepts complaints through the Conagra Brands profile (see the complaint-record section for the figures).
  • Cooking-spray injury claims. Conagra's annual report describes product-liability suits about Pam cooking spray; see the litigation section.
EDITORIAL

Recalls on FSIS and FDA lists (not enforcement findings)

A recall is a company or regulator notice about a specific product lot; it is not a finding that the company broke a law. This section draws on two government lists.

More on regulatorsShow less

USDA FSIS recall list. The FSIS recall API list (2,031 entries returned on 2026-10-20) includes these entries for Conagra Brands: 2023-09-02, 'ConAgra Brands Inc. Recalls Banquet Brand Frozen Chicken Strips Entree Due to Possible Foreign Matter Contamination' (FSIS class I); 2023-06-16, 'Conagra Brands, Inc., Recalls Frozen Beef Shepherd's Pie Products Due to Possible Foreign Matter Contamination' (class II); 2023-01-31, 'Conagra Brands Recalls Canned Meat and Poultry Products Due to Possible Packaging Defect' (class I); 2022-07-30, 'Conagra Brands, Inc., Recalls Frozen Beef Products Due to Misbranding and Undeclared Allergens' (class I). The search found no later FSIS entry naming Conagra; this is limited to the list as returned on 2026-10-20.

FDA enforcement data. The openFDA food enforcement database returned 33 records for recalling firms matching 'Conagra'. The most recent in the sorted results was reported 2022-03-23: Rosarita Organic Refried Beans, class II, reason 'Foreign Material - Small Rocks', status 'Terminated'. Earlier records included Wishbone dressings (undeclared eggs, reported 2022-02-16) and Birds Eye Broccoli Tots (small rocks and metal fragments, reported 2021-12-15). This is a name search of one database and may not capture every recall of every Conagra brand; check the product's lot code against the company's and agencies' current recall notices.

Pinnacle-era recalls. Records filed under the recalling firm name 'Pinnacle Foods, LLC' do not appear in results for 'Conagra'. An openFDA query for that firm name returned 33 records on 2026-10-20; the most recent was reported 2017-06-14 (Aunt Jemima frozen waffles and pancakes, class II, reason 'Potential for Listeria monocytogenes contamination').

EDITORIAL

Court cases and the company's own litigation disclosures

Court records

The company's annual report (Form 10-K, Note 16 'Contingencies') says it is party to 'a number of matters asserting product liability claims against the Company related to certain Pam and other cooking spray products', that it denies liability, and that it has 'settled all but a few of these matters'. It reports settlement payments of $141.1 million in fiscal 2026 and $25 million in fiscal 2025, and an additional $44.3 million payment due in the first quarter of fiscal 2027; the quarterly report (Form 10-Q for the period ended August 30, 2026) says that $44.3 million was paid.

More on the lawsuitsShow less

Esparza v. Conagra Brands, Inc., et al. The 10-K says that in the third quarter of fiscal 2026 'a jury entered a verdict against the Company for $25 million in compensatory damages' in a suit by a consumer who claimed personal injury from alleged exposure to diacetyl from Pam butter flavored cooking spray, and that an initial judgment of $22.9 million was entered in the fourth quarter. The 10-Q says the verdict was reduced after post-trial motions to a $22.9 million final judgment in the first quarter of fiscal 2027 and that 'The Company has filed an appeal.' The filings do not name the court or the plaintiff in their text. The Daily Journal (Feb. 9, 2026) reports the unanimous verdict was delivered in Los Angeles Superior Court to a plaintiff named Roland Esparza; the case number was not verified on 2026-10-20.

The 10-Q also says the company is party to other suits including 'pending litigation alleging that certain of our products should be considered "ultra-processed"'; these are allegations, and the filing is the source.

Legacy matters. The 10-K says that in 2019 the company 'resolved a legacy litigation matter related to lead-based paint and/or pigment manufactured by an alleged predecessor' for a total settlement of $101.7 million, and that its accrual for environmental matters related to Beatrice totaled $39.4 million as of May 31, 2026; the 10-Q says that accrual totaled $41.7 million as of August 30, 2026, and that the accrual for all litigation matters that are probable and estimable was $20.0 million as of August 30, 2026. The company states that management believes the ultimate resolution of such matters should not have a material adverse effect on its financial condition.

Other Pam suits. The cooking-spray suits are not limited to diacetyl claims. Yahoo News (updated Nov. 2, 2023) reported that an Illinois jury awarded $7.1 million to a Pennsylvania woman burned when a can of cooking spray 'over-pressurized and exploded', and that 'Fifty-six cases involving 61 injured plaintiffs have been filed' against Conagra. That is a press report.

PUBLIC RECORD

Court & Public Records

Esparza v. Conagra Brands, Inc., et al.

Judgment

Superior Court of California, County of Los Angeles (per Daily Journal report; docket number not verified)Source ↗

Judgment entered

The Daily Journal reports the verdict was delivered in Los Angeles Superior Court; the docket number was not verified.

Case details: Esparza v. Conagra Brands, Inc., et al.Show less

A jury entered a verdict of $25 million in compensatory damages in the third quarter of fiscal 2026 for a consumer who claimed personal injury from alleged exposure to diacetyl from Pam butter flavored cooking spray. The company's Form 10-Q (period ended August 30, 2026) says the verdict was reduced after post-trial motions to a $22.9 million final judgment and that the company has filed an appeal. The company says in its Form 10-Q that it has filed an appeal, and that it has denied liability in its cooking-spray matters generally.

EDITORIAL

Who operates Conagra Brands

Conagra Brands, Inc. is a Delaware corporation whose principal executive offices are at 222 W. Merchandise Mart Plaza, Suite 1300, Chicago, Illinois 60654; its stock trades on the New York Stock Exchange under the symbol CAG (Form 10-K for the fiscal year ended May 31, 2026, filed 2026-07-15). The 10-K says the company was 'initially incorporated as a Nebraska corporation in 1919' and reincorporated as a Delaware corporation in 1976, and lists brands including Birds Eye, Duncan Hines, Healthy Choice, Marie Callender's, Reddi-wip, Slim Jim and Angie's BOOMCHICKAPOP. SEC records show the registrant was named ConAgra Foods, Inc. until October 2016; BBB lists 'Conagra Foods, Inc.' as an alternate name.

The company's Who We Are page gives these figures 'as of FY26': 41 production facilities, about 17,400 employees and about $11 billion in net sales. These are the company's statements.

More company historyShow less

Divested brands. The 10-Q (period ended August 30, 2026) says that in the first quarter of fiscal 2026 the company 'completed the sale of our Chef Boyardee® business' and 'the sale of our frozen fish business, which includes our Van De Kamp's® and Mrs. Paul's® brands'; the buyers are not named there. The Contact Us brand list still included Chef Boyardee, Van de Kamp's and Mrs. Paul's on 2026-10-20, so for a product under those names check the package for the current manufacturer.

Pinnacle Foods. Recalls filed under the Pinnacle name appear separately in FDA data (see the recall section). The 10-K refers to brands 'acquired as part of the Pinnacle acquisition' recorded at fair value in fiscal 2019. Consumer posts on this site that name 'Pinnacle Foods' or 'Pinnacle Food Group' as the business all predate the acquisition, which closed on October 26, 2018, so they are not counted as Conagra complaints and are not linked to this profile.

VERIFIED

Company Relationships

  • Formerly known asConAgra Foods, Inc.
  • Affiliated withPinnacle Foods
EDITORIAL

Frequently Asked Questions

Who owns Conagra Brands?

Conagra Brands, Inc. is a publicly traded Delaware corporation (NYSE: CAG) with principal offices in Chicago, according to its Form 10-K for the fiscal year ended May 31, 2026. SEC records show it was named ConAgra Foods, Inc. until October 2016.

Where is Conagra Brands headquartered?

The company's Contact Us page and its Form 10-K give 222 W. Merchandise Mart Plaza, Suite 1300, Chicago, IL 60654.

What is the Conagra Brands phone number?

The company's SEC filing lists (312) 549-5000 as its telephone number, and BBB lists the same number. As of 2026-10-20, the Contact Us page and FAQ page direct product feedback through an online form and list no separate consumer-complaint line.

How do I report a problem with a Conagra product?

The Contact Us page at conagrabrands.com/contact-us asks you to choose a 'Nature of inquiry', including Consumer Feedback. Keep the package, date code and lot numbers, and photographs of the product. For illness or injury, FDA (all foods) or USDA FSIS (meat and poultry) take reports; check their current instructions.

What does BBB show for Conagra Brands?

BBB's profile for Conagra Brands in Chicago shows a BBB Accredited Business with an A+ rating, 33 complaints in the last 3 years (9 in the last 12 months), and reviews averaging 1.16 out of 5 from 32 customer reviews.

What does Trustpilot show for Conagra Brands?

Trustpilot shows 1.7 from 21 reviews for conagrabrands.com on an unclaimed profile, and states that it does not fact-check reviews.

Has Conagra Brands had product recalls?

USDA FSIS's recall list, as returned on 2026-10-20, includes Conagra Brands recalls dated 2023-09-02 (Banquet frozen chicken strips entree), 2023-06-16 (frozen beef shepherd's pie) and 2023-01-31 (canned meat and poultry products), among others; the list has no later entry naming Conagra. The openFDA enforcement database's latest record for a firm matching Conagra was reported 2022-03-23.

What does Conagra say about Pam cooking spray lawsuits?

Its Form 10-K says it is party to product-liability matters about Pam and other cooking spray products and has settled all but a few of them; its Form 10-Q says it has denied liability. A press report (Yahoo News, Nov. 2, 2023) says the suits have also included claims about cans that allegedly ruptured. It also reports a jury verdict in Esparza v. Conagra Brands, Inc. that was reduced to a $22.9 million final judgment, which the company has appealed (Form 10-Q, period ended August 30, 2026).

What is the connection between Conagra Brands and Pinnacle Foods?

Conagra's Form 10-K refers to brands 'acquired as part of the Pinnacle acquisition' recorded at fair value in fiscal 2019. Posts on this site that name Pinnacle Foods all predate the acquisition, which closed on October 26, 2018, so none is counted as Conagra's own complaint and none is linked to this profile. Pinnacle-era FDA recalls are filed under the Pinnacle name.

Did Conagra Brands stop making Celeste pizza?

Conagra said in its first quarter fiscal 2027 pre-recorded remarks, dated September 30, 2026, that it decided to exit the Celeste frozen pizza business, and that the decision is expected to add to margins going forward. The remarks do not say when remaining stock leaves stores.