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Care.com Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS35on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEcare.com
PROFILE CHECKED2026-10-14
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 35 historical complaints about Care.com, published between 2008 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billed second month without authorization after one month signup
- Yourloan101.com took money out of my account
- Recurring charge a year after one-time sitter search
- Cannot leave review for housekeeper after account closed
- Monthly charges for two years after ad was removed
- Account cancelled without explanation, terms violation unstated
- Background check fee and unclear membership charges
- Subscription charged again after it was set to expire
- Annual subscription cancelled after days with no reason given
- One-month subscription turned out to be permanent monthly billing
- Free ad requires paid membership before contacting applicants
- Downgraded Account Upgraded Again, Charged Twice in One Month
- Monthly $25 charges continued after one month of service
- Membership advertised at $25 charged $40 with registration fee
- Background check showed Social Security number and address not verified