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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Credit cards cancelled after asking for a lower interest rate
- Joint checking account of $28,000 put on hold without notice
- Overdraft fees after online transfer held an extra 24 hours
- Five overdraft fees after online outage and missed deposit cutoff
- Account closed two weeks after opening over deposited check
- Overdraft fees from reordering of weekend debit transactions
- Account closed and $6,000 wire transfer held for 15 days
- Late fee when credit card payment due and paid on Saturday
- Secured Visa denied due to low credit score
- Overdraft fee charged instead of card being declined at register
- Account closed and reported to ChexSystems after missing ATM card
- Overdraft fees despite ACH deposit posted before debits
- Virginia Beach branch caused false overdrafts and ruined credit
- Transfer after cash deposit caused $105 in overdraft fees
- Payment check cashed months late, then billed again with late fees
- Ten NSF charges totaling $340 after deposit was placed on hold
- Overdraft fees from check card holds and payment order
- Bad credit reporting continued after Chapter 13 bankruptcy filing
- Accounts closed and reported for suspected fraud after depositing fake check
- Poor customer service over Privacy Assist charge and cancellation