Independent profile — not affiliated with Bank of America
Bank of America Reviews & Complaints
← Back to the full Bank of America profile
REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Late fees and mismatch between online and paper credit card statements
- Raised rates and payments after MBNA takeover, credit limit cut
- Minimum payment and rate raised after disputed late payment
- Promised 7 percent card rate billed at 8.5 percent after takeover
- Credit card rate raised from 9.90 to 23.99 percent after MBNA takeover
- Credit protection insurance paid in full but bank fees exceed balance
- Highest to lowest debit order follow-up and how to complain
- Credit card offered if I pay $99 by check
- Erroneous fees, garnishment and card charges disputed for months
- ATM theft funds restored then taken back without investigation
- Late fees due to credit card payment posting dates
- Overdrafts from debits by scam companies in my husband's name
- ATM cash deposit credited, then $320 debited from my account
- Largest debit posted first, causing $105 in extra overdraft charges
- Overdraft fees equal to 312 percent annual interest
- Overdraft fee charged twice after deposit hit one day late
- Waived monthly maintenance fees charged anyway, refund refused
- Week-long holds on deposits caused overdrafts and frozen account
- Unauthorized $300 withdrawal reversed after investigation, Chexsystems threat
- Employee keyed charge of $9,057 instead of $272 on my card