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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Wire Transfer Delay Led to 175 Dollars in Overdraft Fees
- Call Center Employees Face Unfair Pay and Abusive Callers
- Repeated Insufficient Funds Fees on the Same Check at Branch
- Branch Manager Refused Service After Overdraft Fees, Alleged Racial Bias
- Chargeback Decided Against Merchant on 5500 Dollar Equipment Rental
- Phishing Emails Claiming to Be From Bank Asking to Update Account Information
- Transaction Fee Treated as Cash Advance, Pushing Balance Over Limit
- Branch Inside Supermarket Opened Late and Staff Delayed Service
- Online Bill Payment Sent 5584 Instead of 55.84, Bank Refused to Stop
- 10 Day Hold on Cashier's Check From Another Bank
- Cash Deposit Held After Withdrawal Led to Overdraft Fees
- Credit Limit Lowered After Paying Down Balance Following MBNA Sale
- Impossible to Report Phishing Fraud, Repeatedly Transferred Between Departments
- Minimum Payment More Than Doubled by Changed Calculation
- Rude Representatives and Contradictory Information on Credit Line Application
- Pre-Approved Credit Line With Hidden Fee and 57 Percent APR
- Statement Never Arrived, Charged Late Fee Before First Bill
- Online Balance Showed False Total as Debits Were Reordered Into Overdrafts
- Larger Amounts Deducted First Resulting in Major Overdraft Charges
- Dozens of Unexplained NSF Fees on Girlfriend's Account