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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Card Rate Jumped from 12.99% to 27.99% After MBNA Acquisition
- APR Raised Despite Letter Saying It Would Stay Unchanged
- Insurance Lapsed and Force-Placed Policy Raised Escrow Payment to $2,110
- Accepting the Card Agreement Despite Feeling Disappointed
- Secured Card Described as 10.95% but Agreement Showed 15.99% APR
- Overdraft Fee Charged While Deposited Check Was on Ten-Day Hold
- Phishing Email Claiming Account Was Violated, Asking to Confirm SiteKey
- Interest Rate Raised to 15.99% After One Late Payment on Closed Card
- Business Card Rate Jumped to 26% and Cards Not Consolidated
- Overdraft Fees Totaling $420 After Credit Card Overdraft Line Suspended
- Unauthorized Electronic Payments Taken From Checking Account for Credit Card
- Highest Purchase Posted First Causing Three Overdraft Charges
- Late Fee Charged After Mailed Payment Posted One Day Late
- ATM Kept Debit Card and Bank Refused Help
- Rude Customer Service Managers After Long Holds on Website Issue
- Account Cancelled Without Approval After Asking for Lower Interest Rate
- Interest Rate Raised to 27.99% After Credit Check
- Credit Card Interest Rate Increase Despite Perfect Payment History
- Payment Due Date Changed Without Notice Causing Late Fee
- $6 Fee to Cash Payroll Check Drawn on Bank