Independent profile — not affiliated with Bank of America
Bank of America Reviews & Complaints
← Back to the full Bank of America profile
REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Promised Loan Modification Never Completed After Four Months
- Excessive Overdraft Fees and Maximizer Account Failing as Overdraft Protection
- Rude Teller and Manager Refused Help With Deployed Son's Account Fees
- Terminated After Teller Cash Shortage of 4300 Dollars
- Online Mortgage Payment Lost Within Company and Collectors Calling
- Modification Agreement Returned as Not Notarized and Late Despite Tracking
- Closed Account Debited Again and Mortgage Auto Payment Not Taken
- Closed Account Reopened by Service Fee and Overdraft Charges
- Closed on Home and Moved In but Lender Never Funded Loan
- Payment Plan Never Properly Filed and Back Fees Charged
- Refinance Still Not Ready to Sign After Two Months
- Refused to Cash Insurance Check Before Christmas Citing Signature Verification
- Collection Calls Over $600 After Account Closed With Zero Balance Offer
- Hour-Long Wait for Cashier's Check Due to Printer Problems
- Loan Modification Papers Lost and No Answers Since August
- Told I Qualified for Forbearance but Later Served Eviction Papers
- Cashier's Check Purchase of $684.00 Debited Twice
- Overdraft Fee Now Charged Each Week for Same Overdraft
- Billpay Service Debits Your Account Regardless of Whether Payee Received Payment
- Four Different Representatives Gave Four Different Answers on Modification