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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Online banking blocked for a month, negative balance showing
- Months of loan modification promises ended with trustee sale date
- Online account locked for weeks, social security deposit stuck
- Accounts closed after investment transfer with no reason given
- Interest rate raised from 7.99 to 25 percent without late payments
- Rude representative over escrow shortage shown on statement
- Mortgage department delays cost me a home bid and my job
- Slow drive-thru and lobby service with employees feeling unappreciated
- Locked out of online banking and sent in circles by support
- Mortgage modification denied after being told we qualified
- Notary stamp service refused for copied documents at branch
- Interest billed after card paid off, manager would not help
- Automatic payment taken after refinance despite assurance it was stopped
- Roof damage insurance check disbursement delayed by property claims
- Sheriff sale notice after bankruptcy dismissed for modification
- Thirty-minute hold, then told to call back after system update
- Check copied twice and credit refused for insufficient funds fees
- Signed modification not finalized and foreclosure process restarted
- Modification paperwork submitted four times without status updates
- Fire loss payoff check delayed and mortgage shown past due