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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Monthly Fees Taken Despite Direct Deposit Waiver Promise
- Safe Box Fee Charged Despite Advantage Membership Benefit
- Paid $3000 in Fees Before Mortgage Denial on 203k Loan
- Endless Phone Harassment Despite Promise to Remove Number
- Duplicate Credit Card Payments Drained Checking Account
- Conflicting Answers From Associates About Account Closure Letter
- Disruptive Occupants Paid Cash for Keys After Foreclosure Next Door
- Only One Employee Has Helped in 17 Years
- Making Homes Affordable Application Lost Three Times, Then Denied
- Higher Payment Demands on Struggling Borrowers
- Closing Costs Excessive and Three Business Day Rule Ignored
- Agent Cannot Get Callback for Required Bank Pre-Qualification
- Will Not Remove PMI After Loan Balance Fell Below 78 Percent
- Opted Out of Overdraft Protection and Still Hit With Four NSF Fees
- Cannot Refinance Under HARP 2.0 After Loan Sold to Greentree
- Misinformation About Deposited Paycheck and Foreign Currency Exchange
- Two Years of Lost Paperwork on Loan Modification Requests
- Account Closed After Bank Keying Error on Returned Payments
- Fire Claim Funds Held Two Years During Home Rebuild
- Checking Account Closed Two Days After Opening