Independent profile — not affiliated with Bank of America
Bank of America Reviews & Complaints
← Back to the full Bank of America profile
REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Fee Waiver Refused on $241 in Overdraft Fees and Only $34 Refunded
- Money Missing From Accounts Despite Matching Transaction Records
- Over $1000 in Overdraft Fees and Fraudulent Checks Cashed on Business Account
- Every Debit Card Purchase Ended Up With an Overdraft Fee
- Previously Cleared Transactions Rearranged Causing $170 in Overdraft Fees
- Check Paid on Second Presentment Causing Seven Overdraft Fees
- Rewards Card Information Request Turned Into Credit Card With Annual Fee
- Balance Transfer Fee Treated as Cash Advance at High Interest
- Pending Transactions Disappeared and Reappeared to Trigger Overdraft Fees
- Deposited Check Cleared as Available Then Funds Removed Five Days Later
- Transactions Reordered Highest to Lowest to Generate Overdraft Fees
- Fired Over Two Phone Calls Including Verbally Abusive Customer
- Stolen Funds Not Recovered and Overdraft Fees Not Refunded
- Highest-to-Lowest Posting Led to Over $2,000 in Overdraft Fees
- Student Charged Nearly $800 in Fees After Tuition Withdrawals Rejected
- Daughter's Accounts Closed for Fraud After Deposit Envelope Mix-Up
- Account Closed by Bank and Remaining Balance Check Never Received
- Cashier's Check Proved Bad After Son Sent $2500 for Shipping
- Bank Offset Checking Account to Cover Disputed Airline Charge on Visa
- Insufficient Funds Fees Totaling Over $800 on Small Debits