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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Only phone company option for apartment intercom entry service
- Bundled services not provided at the agreed price
- DSL reconnect after move turned into repeated account errors
- Three unauthorized third-party charges over $150 on phone bill
- U-Verse door-to-door salesmen promise savings but prices rise
- Promised $100 incentive for two-year contract not received
- Hidden SimpleLink MMRC plan kept charging $26 monthly
- Second $750 security deposit demanded to add a line
- Unauthorized third-party voicemail and internet charges on landline bill
- Fired after requesting disability paperwork, claims retaliation by manager
- Unexplained $19.95 USB1 charge added to my phone bill
- Unexplained USB1 charges on phone bill with no notice
- Cell tower down five days in ice storm with no backup power
- Phone return led to $532 bill despite 30-day trial
- DSL and phone never worked but billed $160 to cancel
- Prepaid minutes taken after company's own autopay error
- Premium belt clip damages leather belts
- Third-party enhanced services charge appeared again on phone bill
- Bank account drained and deposit request form did nothing
- Charged $30 returned check fee caused by rep's wrong routing number