I'm exceedingly disappointed using the customer support from Shoedazzle. I've been purchasing sneakers out of this organization for just two decades and also the very first time I've to get hold of the organization for real help, I got nothing. I purchased sneakers from their website within the vacation and after pressing purchase, I discovered I forgot to revise my delivery address. (my error, no challenge) But upon, realizing this, I had been not able to correct my purchase on the site and also the soonest I really could keep in touch with a was today at 7am Rehabilitation, where moment I called them precisely. After being on-hold for a while, the representive who responded mentioned the purchase hasbeen "prepared" and there is nothing she might do. Her treatment for me was to ensure my change of tackle in the post office was operating which I really could call-back easily didn't get my purchase plus they might document a missing or stolen state using the postoffice... Significantly, how will you not have the ability to correct/stop my purchase or atleast provide me a method to achieve this myself. Your response is actually, "I really hope you receive your shoes fundamentally". Therefore do I when I taken care of them! If if don't get my purchase in 14 days, I'll be processing a with my charge card organization and every client service evaluation that I will discover on the web is likely to be advised of the kind of "customer support" they are able to expect from Shoedazzle. None!
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