Usacomplaints.com » Clothing & Footwear » Complaint / Review: Suunto X-Lander - Service - there is not much to complain about. #737809

Complaint / Review
Suunto X-Lander
Service - there is not much to complain about

Suunto X-Lander serial number 99108024.

It took over annually, two deliveries back again to Finland, one at my complete cost from New Zealand and atleast five demands by e. Mail, to possess my view delivered in my experience, nevertheless not fixed completely. And that I am definitely not happy.

Suunto offer Global Service. That, with no exaggeration, means they are able to obtain e. Mails from everywhere in the world you are able to deliver one. Sadly this means only that. At-all.

Towards The view itself. Really a enjoyable shock from my spouse. An excellent looking view. That after six to 7 days I began to question the quality of the show. To test maintain my criticism right down to a brief observation, the display began to diminish. The show was questionable and quickly worsened. It had been winter in Vermont therefore nothing related to publicity. Although in the united kingdom I organized for that free courier selection, back again to Suunto. The alarm bells seemed after I told the courier business what I believed was a unique demand' gather my view from my home for fix under guarantee' " no problem friend, we get several every single day" What???

The view was delivered and around week six, the display began to diminish again. I approached "Global Support", but since I had been currently residing in New Zealand they'd not spend courier costs. For an unquestioned, defective view, however under warranty. Since I had been not in the united states the view was bought in. That was online, from the shop in the united states while my spouse was in Bermuda. Easily might advise you, they got it back in the regional British

The e. Mails returned and forth, and that I held my cool the whole period. Suunto provided me a brand new display. Delivery at my price. No guarantee that it'd not occur again. But up to the guarantee works out, I really could deliver back, at my cost, as frequently when I preferred. Well, that willnot be so poor. The view fails normally every a month and delivery, repairs and return shipping imply I ought to just be delivering the view back 4 or 5 times annually.'Well I'll let you know what' create Suunto,' we shall provide you with a "Primary" design view as a swap'.

I would like to understand this right, you-can't repair my view with any guarantee it'll last but you'll provide me a wrist watch having a lower retail price as a swap, hmmm, attractive? But I've completed some study online and concerning the only thing worse than having a Suunto X-Lander is having a Suunto Primary! What type of payment is the fact that?

The e. Mails extended also it received to some mind after I wrote that Suunto end performing in an undesirable method and simply straighten out the view. I actually donot need a lot of, I simply desire to be ready to inform the full time while I'm carrying it and never keeping it-up to my experience. I didn't note when your view includes a super little viewing position, your probable set for a frustration. Suunto stated that they'd restore my view and make me happy. That possibly just required 6 months and that I also have included a guarantee state for that watch-strap breaking on every hole punched within the band while I've been waiting.

The view was delivered. Suunto would not match throughout the 8 weeks it required to get the view back. And only silently, I really wished that it'd been dropped in delivery to ensure that I really could possess the insurance instead. Sadly the view turned up. The display is just a new design. However the watch-strap stays split in five locations. Suunto wont answer e. Mails. Quite adult Suunto. Easily did not possess a reasonable guarantee state recommend me! Super childish behaviour from the company.


Offender: Suunto X-Lander

Country: USA

Category: Clothing & Footwear

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